Terms & Conditions

Terms and Conditions – Pirouettes & Pullbacks

By enrolling in any class or workshop with Pirouettes & Pullbacks, you agree to the following terms and conditions:

1. Liability

  • Pirouettes & Pullbacks and its staff are not responsible for any loss, damage, or injury sustained before, during, or after classes.
  • All students participate at their own risk. It is the responsibility of the parent/carer to ensure that their child is fit and well enough to attend class.

2. Behaviour Policy

  • Pirouettes & Pullbacks reserves the right to remove any participant from a class without refund if they are found to be:
  • Bullying
  • Disruptive
  • Misbehaving
  • Endangering themselves or others
  • This decision is at the discretion of the instructors and management team.

3. Health & Medical Information

  • All medical conditions must be declared during registration.
  • You must inform us immediately of any changes to your child’s medical needs by emailing us.
  • In the case of illness, children must be kept at home for at least 48 hours following the last symptoms of any contagious illness (e.g. sickness, fever, diarrhoea, etc.).

4. Photography & Media Consent

  • We occasionally take photographs and videos during sessions for marketing and promotional purposes (social media, website, printed material).
  • If you do not wish for your child to be photographed or filmed, you must notify us in writing via email or phone.
  • You may change your consent status at any time by contacting us using the provided details.

5. Bookings & Payments

  • Your booking is only confirmed once full payment has been received.
  • Paid bookings will be given priority; unpaid places may be offered to others.
  • No refunds are issued for missed sessions, late arrivals, or if your child decides not to continue attending.
  • Any payment for ticketed events/exams/medal awards arranged by Pirouettes & Pullbacks are non refundable.
  • If a session is cancelled by Pirouettes & Pullbacks, we will either refund or reschedule the session.

6. Drop-Off & Pick-Up Policy

  • Most of our classes and workshops are drop-off only. Parents/carers are not permitted to stay during sessions unless it is a scheduled watching week or during a trial lesson. The only exception is our Toddler Toes and Pre-School Pros classes where parents/carers are required to stay the full time.
  • Children must be dropped off and picked up promptly at the designated times.

7. Code of Conduct

  • Respect must be shown to all staff, students, and property at all times.
  • Appropriate dancewear and footwear should be worn to all classes for safety and comfort.
  • Mobile phones must be switched off or silenced during class.